Valid from: 24.02.2025

Welcome to the Dropbrands website (www.dropbrands.co)!
Your privacy is extremely important to us.
These privacy terms explain how we collect, use and protect your data when you use our services, including the SureCart e-shop solution, the Stripe payment interface option.
We operate in accordance with the European Union General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Responsible individual

DROPBRANDS LTD (hereinafter referred to as the "Dropbrands" brand) is responsible for the processing of your personal data.

• • Company name : DROPBRANDS LTD

  • Address: Rua Dr. Brito Câmara 9, Funchal, Madeira, Portugal

  • E-mail: [email protected]

2. Data collected

We collect and process data necessary to process your orders, manage payments, and enable installment payments.

2.1. The information you provided:

• Name

• Contact information (phone, email, address)

• Order and delivery details

• Data required to process payments (e.g. card details handled by Stripe)

2.2. Data collected automatically:

• • IP address and device information

  • Page usage statistics (via cookies)

  • Order and payment history

3. Purpose of data use

We use the collected data for the following purposes:

• • • Order fulfillment and delivery

    • Payment processing via Stripe

    • Providing customer support

    • Fulfillment of legal obligations (e.g. tax reporting)

    • Improving the website and services

4. Third parties

We only share your data with trusted service providers who help us provide quality service:

4.1. SureCart:

We use SureCart to manage online store orders and payments. SureCart ensures data security in accordance with its privacy policy. More information: SureCart Privacy Policy.

4.2. Stripe:

We process payments, including card payments, through Stripe. Your card details are processed directly on Stripe's servers and are not stored by us. More information: Stripe’i Privacy Policy.

4.3. Legal obligations:

We will only share your data with authorities if we are required to do so by law (e.g. to comply with taxes and legal requirements).

5. Cookies and tracking technologies

We use cookies to ensure the functionality of the website and to collect user statistics. Cookies may contain information about your use of the website, preferences and purchases. You can manage cookies in your browser settings.

6. Data retention

We retain your personal data for the following periods of time:

• Order data: up to 7 years according to accounting requirements.

• Payment-related data: in accordance with Stripe privacy terms.

• Cookie data: in accordance with the law and your consent.

7. Your rights

You are right.:

• Receive information about what data we process about you.

• Request correction or deletion of your data (except for legal restrictions).

• Object to data processing if it is not necessary to fulfill the order.

• Request the transfer of your data.

• File a complaint with the Data Protection Inspectorate if you find that your rights have been violated.

For inquiries related to data processing, please contact:  [email protected]

8. Data security

To protect your personal data, we implement appropriate technical and organizational measures to prevent unauthorized access, alteration or loss of data.

9. Changes to Privacy Policy

We may update the Privacy Policy in response to changes in the law or the development of our services. All changes will be effective on the date of publication. We recommend that you review the Terms regularly.

10. Contact

If you have any questions regarding our privacy policy or would like to exercise your rights, please contact us:

• E-mail: [email protected]

Thank you for trusting Dropbrands!